Citi Trends Reviews
(Rated by 10 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.1
- Price & Quality4.3
- Shipping & Delivery4.5
- Return Policy4.3
- Customer Service5.0
Recent Customer Reviews (10)
Tahlia Ligertwood
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Pénélope Beaujolie
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Sam Williams
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Alanna Morris
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Emery Pritchard
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Rachel Fry
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Kenneth Mina
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Marie Wechsler
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Marilyn Hernandez
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Phillipp Hoffmann
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Citi Trends Pricing
discounts
20%-70% off
prices
up to 50% less
Payment Methods
Accepted Payment Options:
Prices for items on Cititrends.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Citi Trends credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Citi Trends Pros & Cons
Pros
1
Wide Range of Products: Offering the hottest brands and latest trends of clothing, shoes, accessories, home décor, and much more. This makes it a convenient one-stop shop for the entire family from infants to adults.
2
Affordable Pricing: Passionate about delivering quality products at prices up to 50% less than other stores. This allows customers to enjoy major savings with unbeatable style.
3
Trendy and Fashionable Merchandise: The product offering includes the latest in fashion apparel, shoes, accessories, and home décor for the entire family. All items are available at discounts of 20%-70% off department and specialty stores' regular prices.
4
Numerous Stores: Operating over 600+ stores in 33 states, making it easy for customers to find a store near them.
5
Fresh and Fashionable Merchandise: Dedicated to bringing fresh and fashionable merchandise to customers and the communities they serve.
6
Affordable Prices: Citi Trends is known for offering cheap and affordable prices on a variety of fashion items, including clothing, accessories, and jewelry.
7
Wide Selection: The store offers a broad range of products, including women's and children's clothing, as well as home goods and snacks.
8
Popular Brands: Citi Trends carries popular brands like Betsey Johnson, Juicy Couture, and Steve Madden, which appeals to many customers.
CONS
1
Poor Customer Service: Many customers have reported poor customer service, including rude and unapproachable staff.
2
Quality Issues: Some products, such as luggage, have been reported to be of poor quality and not durable.
3
Management Issues: There have been complaints about management practices, including canceled layaway plans without notice and issues with refunds.
4
Store Conditions: Some locations have been described as dirty and lacking in cleanliness, with issues like no air conditioning.
Citi Trends Features and Benefits
Features
Wide Range of Products
Offering the hottest brands and latest trends of clothing, shoes, accessories, home décor, and much more. This makes it a convenient one-stop shop for the entire family from infants to adults.
Affordable Pricing
Passionate about delivering quality products at prices up to 50% less than other stores. This allows customers to enjoy major savings with unbeatable style.
Trendy and Fashionable Merchandise
The product offering includes the latest in fashion apparel, shoes, accessories, and home décor for the entire family. All items are available at discounts of 20%-70% off department and specialty stores' regular prices.
Numerous Stores
Operating over 600+ stores in 33 states, making it easy for customers to find a store near them.
Fresh and Fashionable Merchandise
Dedicated to bringing fresh and fashionable merchandise to customers and the communities they serve.
Customer-Friendly Return Policy
Items returned within 30 days with receipt qualify for full refund, exchange, or store credit. After 30 days or without receipt, store credit at current sale price if tagged or identified as Citi Trends merchandise. Designed for hassle-free service and customer happiness.
Popular Brands
Carries popular brands like Betsey Johnson, Juicy Couture, and Steve Madden, which appeals to many customers.